In-Office Lifeline Enrollments
In-Office Lifeline Enrollments
Eligible customers can get a discounted phone and monthly service with no ongoing bill.
Book a quick, friendly appointment at Spark Pontiac.
In-Office Enrollment
Near Downtown Pontiac
20-Minute Process
Bring ID + Qualifying Document
We're set up for a Fast, Friendly Enrollment
We make Lifeline enrollment simple. Stop by our Pontiac location for one-on-one help and leave connected if you qualify.
Most visits take about 20 minutes.
$10 one-time activation fee for eligible customers
No monthly bill if you qualify (program rules apply)
Appointments (Monday and Tuesday only) or walk-ins welcome Wed-Fri.
Clear list of what to bring (ID + qualifying document)
Located across from the "WKC" sign on Saginaw and across from the courthouse.
Fast
Enrollments
$10 One-Time Activation*
No Ongoing Bill (If Eligible)
Data Plan
Included
Near the courthouse
in Pontiac
Transforming Connectivity Into Opportunity
A reliable phone means easier access to jobs, healthcare, school, and family. If you meet income guidelines or participate in a qualifying program (SNAP, Medicaid, SSI, WIC, Veterans Pension, and others), you may be eligible for discounted service and device options through federal and state connectivity programs.
We’ll guide you from start to finish—no guesswork.
Simple. Friendly. Helpful.
Spark Pontiac handles the details so you don’t have to. We verify eligibility, help with paperwork, and activate your device on the spot when approved. You’ll get clear instructions, reminders, and ongoing support. Our goal is straightforward: help eligible neighbors stay connected—without surprise bills.
Have Questions? Look Here
Who qualifies?
Customers who meet income guidelines or participate in qualifying programs such as:
SNAP/EBT
Medicaid
Supplemental Security Income (SSI)
Federal Public Housing Assistance
WIC
Veterans Pension/Survivors Benefit
Income Verification Requires Proof (Check Stubs, Taxes, SSI statement letters)
We’ll verify eligibility in office.
What should I bring to my appointment?
A valid photo ID and a qualifying document (e.g., SNAP/EBT card or letter, Medicaid card, SSI statement, WIC benefits, or Veterans Pension letter).
Is there any cost?
Eligible customers receive monthly service with no ongoing bill. A $10 one-time activation may apply. Device options vary—ask in the office.
Do I need an appointment?
Appointments help you skip the line and get reminders, but walk-ins are welcome. You can also call or text us for same-day openings.
How long does it take?
Most enrollments take about 20 - 30 minutes once you’re at our desk and have all required documentation.
Can I keep my phone number?
No, you cannot keep your number. Applying will open a new account with a lifeline service provider. We cannot port numbers in.
Where are you located and when are you open?
Visit Spark Pontiac at 105 N Saginaw St. Pontiac, MI 48342.
Hours:
Mon-Tues: Walkins 10 am - 6 pm
Wed - Fri: By Appointment Only.
If you need a different time, text us, and we’ll try to accommodate.
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Availability varies by location and eligibility. Program rules apply. Discounted device and service are available to qualifying customers under federal and state connectivity programs. Limited-time $10 activation for eligible customers. Terms subject to change. See store for details.